Refund policy

Refund & Exchange Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

No Refunds

All sales are final. We do not offer refunds for any products purchased.

Exchanges (Within 7 Days Only)

We only accept exchanges within 7 days of receiving your order.

To be eligible for an exchange:

  • The item must be unused, unworn, and in its original condition.
  • The item must be in its original packaging.

How to Request an Exchange

To initiate an exchange, please contact us via email:

Email: dandycosmomy@gmail.com

In your email, include:

  • Your order number
  • Reason for the exchange
  • Photos (if applicable)

Once your request is approved, we will provide you with the return shipping address.

Shipping Costs

  • Customers are responsible for all shipping fees associated with exchanges.
  • We do not cover return or reshipping costs.

Important Notes

  • Exchanges requested after 7 days of delivery will not be accepted.
  • We reserve the right to refuse exchanges that do not meet the above conditions.