Refund policy
Refund & Exchange Policy
Thank you for shopping with us. Please read our policy carefully before making a purchase.
No Refunds
All sales are final. We do not offer refunds for any products purchased.
Exchanges (Within 7 Days Only)
We only accept exchanges within 7 days of receiving your order.
To be eligible for an exchange:
- The item must be unused, unworn, and in its original condition.
- The item must be in its original packaging.
How to Request an Exchange
To initiate an exchange, please contact us via email:
Email: dandycosmomy@gmail.com
In your email, include:
- Your order number
- Reason for the exchange
- Photos (if applicable)
Once your request is approved, we will provide you with the return shipping address.
Shipping Costs
- Customers are responsible for all shipping fees associated with exchanges.
- We do not cover return or reshipping costs.
Important Notes
- Exchanges requested after 7 days of delivery will not be accepted.
- We reserve the right to refuse exchanges that do not meet the above conditions.